Privacy Policy
At COY Beef Biltong (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.coybiltong.co.tz, purchase our products, or interact with us in any way.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Your name
- Email address
- Physical address
- Delivery addresses
- Phone number
- Payment details (processed securely via third-party services)
b. Non-Personal Information
We also collect non-identifiable information automatically, including:
- Browser type
- IP address
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and delivery orders
- Respond to customer service requests
- Send promotional emails (if you opt in)
- Improve our website and customer experience
- Prevent fraudulent activity
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, delivery carriers)
- Analytics and marketing tools (e.g., Google Analytics, email platforms)
- Legal authorities if required by law or to protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our site. You can disable cookies through your browser settings, but this may affect certain functionalities.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no online method of transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, contact us at info@coybiltong.co.tz.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📧 Email: info@coybiltong.co.tz
📞 Phone: +255 749 901 907